Business model

Different products and services are generated (output) in the four business units. The value creation process is based on six forms of capital (input), which the airport uses to generate new values (outcome).

Forms of capital

Select a type of capital to discover our 2020 value creation.

Input

Click here to switch between the individual subject areas of the capital types.
    • Cash and cash equivalents

      €208.3 million

    • Loan portfolio

      €1,903.2 million

    • Equity

      €2,378.1 million

    • Buildings

      Terminals, office/technical buildings, parking structures, Munich Airport Center, hotels, logistics centers

    • Open spaces

      Commercial/industrial and green spaces, two runways, aprons

    • Transport links

      Autobahn access, two S-Bahn train lines, regional and long-distance bus links, regional rail connection

    • Qualification

      In-house professional development center «Airport Academy»

    • Off-campus

      International management, consultancy and training services

    • Quality/innovation

      InnovationPilot, passenger evaluations

    • Employees

      9,625 employees in the Group (including apprentices)

    • Employer

      Personnel expenses of €408.6 million in the Group

    • Training/personnel development

      eleven formal vocational training tracks and dual vocational training and academic study programs

    • Stakeholders

      transparent dialog via various channels (website, social media, and others) at the European, German, and state level and locally in Munich

    • Value creation

      direct, indirect, and induced effects for the region as an economic and location-related factor

    • Community engagement

      regional office, airport association

    • Climate protection

      program to reduce emissions (CO2 and others)

    • Resources

      waste management concept with recycling and «zero waste» as goal, de-icer recycling

    • Noise protection

      strict night-flight curfew, aircraft noise monitoring at 16 fixed stations, additional voluntary mobile measurements

Measures

    • Safeguarding liquidity through increased liquidity management
    • Counteracting declining figures through cost cutting and savings on capital expenditure
    • Launching the «Restart» program to align Munich Airport more efficiently
    • Building the shell of the first office building on the LabCampus
    • Commissioning a new high-tech logistics center
    • Bridge over Zentralallee, road development to the east
    • Continuing construction work on the rail tunnel for the Erding ring closure (Erdinger Ringschluss)
    • Focus on digital methods of learning and teaching in the Airport Academy
    • New function in the Passngr app: display wait times for passport control and security, along with information on the relevant travel restrictions
    • Project focusing on the social intranet as a meeting place in digital space
    • Ensuring employee safety: formation of a coronavirus task force, work from home arrangements introduced across the board, hygiene measures
    • Introduction of short-time work and entry into emergency collective agreement
    • «Restart» program to boost efficiency and adjust personnel capacity
    • 20 individual measures and €1.2 million of investment in climate action
    • De-icer treatment
    • Compensation measures on about 20 hectares of space
    • Developing a renewable energy concept
    • Close coordination regarding the coronavirus with relevant organizations
    • Specific committees, association work, maintaining a political presence
    • Ongoing provision of public information through media relations work
    • Supporting about 350 projects in the region

Outcome short-term

    • Cash and cash equivalents

      €77.7 million

    • Loan portfolio

      €2,322.2 million

    • Equity

      €2,065.0 million

    • Buildings

      First office building commissioned on LabCampus in early 2022

    • Open spaces

      • Increase in paved areas: 22,121 m2
      • Newly greened area: 47,646 m2
    • Transport links

      Improved road connections

    • Qualification

      10,540 participants in digital learning forms

    • Off-campus

      27 active international projects

    • Quality/innovation

      • Passenger surveys suspended due to the pandemic
      • ACI Airport Health certificate (in recognition of implementation of health measures)
      • Only 5-star airport in the EU
    • Employees

      22 percent women in leadership positions, 21 percent of employees work part-time, 96 percent under collective agreements

    • Employer

      additional employer benefits aimed at fostering healthy work-life balance

    • Training/personnel development

      287 apprentices in the Group

    • Climate protection

      90 percent of energy self-covered

    • Resources

      • Approximately 50 percent recycling rate for de-icer
      • Process water wells conserve about 200,000 cubic meters of drinking water
    • Noise protection

      16 percent of the permitted noise level at night was used

    • Stakeholders

      Coping with the coronavirus crisis as a key topic in the media, current info via website

    • Value creation

      • €643 million (net) in procurement volume
      • Decrease in gross value creation due to decline in traffic caused by coronavirus
    • Community engagement

      55 percent of sponsoring activities were devoted to sports

Outcome long-term

    • Ensuring liquidity in subsequent years
    • Future economic recovery depends on further development of the pandemic
    • Stabilizing the equity ratio
    • Enhanced mobility on and off campus for employees and passengers
    • Positioning as an innovation site
    • Efficient intermodality
    • Increased efficiency through process optimization
    • Enhanced amenities through quality initiative
    • Further development of corporate culture and leadership culture
    • Greater diversity by offering a nondiscriminatory work environment and commitment to the Charta der Vielfalt
    • Carbon-neutrality by 2030
    • Use of local resources, e.g. planning of photovoltaic systems
    • Sustainable mobility: more electric vehicles in the fleet, alternative drive concepts
    • Economic power ensures prosperity in the region and beyond
    • Good corporate citizenship through community engagement and logistical contributions during the coronavirus pandemic

Our business units

Select a business unit for more information.

  • Aviation

    is our traditional core business and covers all services related to the correct handling of air travel at Munich Airport. This business unit provides and markets the infrastructure and services for airline customers and passengers.

    read more
  • Commercial Activities

    markets the commercial space at the airport and is responsible for services having to do with parking, serving advertising partners, and the event business. The Group subsidiaries Allresto and eurotrade provide the products and culinary offerings as lessees and franchisees.

    read more
  • Real Estate

    develops, operates, and markets all of the airport’s property and real estate, some of which is located outside the airport campus. The portfolio includes maintaining existing properties and acquiring new land for future expansion activities as well as responsibility for the real estate strategy.

    read more
  • Participations, Services & External Business

    deals with landside and airside services related to aircraft, passenger, and freight handling, looks after checks and security services, and provides relocation, management, and terminal operation services at airports around the world.

    read more

Capitals

Finances

Solid funding forms the basis for Munich Airport’s long-term earnings power, profitability, and financial stability.

Infrastructure

The wide range of services offered by Munich Airport is reliant on building and transport infrastructure that works and that taps into and makes the most of existing space.

Expertise

Munich Airport has acquired great deal of expertise – from technical, process-based, and organizational knowledge called upon in consultancy projects worldwide; through to copyrights for airport software.

Employees

Employees are critical for the success of a company. Consequently, the airport is particularly diligent about meeting its obligations as an employer.

Environment

As the operator of a major piece of infrastructure, Munich Airport is aware of its responsibility to the environment. The aim is to keep its impact on nature and the environment to a minimum.

Society

Good cooperation with the region is essential if Munich Airport is to succeed, with open and honest dialog with the surrounding communities playing a key role.

Impact of our activities

Landside access and traffic development

CA

Impact on form of capital (CA)

Blue euro sign (icon)

– The overall investment by FMG in the construction of the railway tunnel on the airport campus is expected to be around 115 million euros
+ Increase in non-aviation proceeds
+ Increase in aviation proceeds

Purple airport tower (icon)

+ Improved performance of the infrastructure
+ Improved (rail) connection to the airport
+ Increased marketing potential of real estate

Light green bulb (icon)

+ Improved expertise in infrastructure expansion
+ Faster realization of infrastructure projects

Employees facts and figures (info gaphic)

+ Better connection to where employees live in eastern Bavaria
+ Greater employer attractiveness through improved accessibility

Dark grey tree (icon)

– Impact on the environment due to construction
+ Creation of approximately 450 hectares of compensation areas for nature conservation
+ Burden on the environment is relieved by optimizing the flow of traffic and shifting traffic to public transport

2 light grey speaking bubbles (icon)

+ Improved connection between the airport's hinterland and the entire southern Bavarian region and the rail network
+ Burden on road transport is relieved

Terminal 1 expansion and T-Stiel Terminal 2 satellite

CA

Impact on form of capital (CA)

Blue euro sign (icon)

+ Creation of sufficiently sized areas for high-quality 5-star handling
– The expansion of Terminal 1 at a cost of around 455 million euros is the largest future investment at present

Purple airport tower (icon)

+ Increased value of the airport
+ Improvement in quality (of amenities) for passengers and upgrade for airlines based in T1 by updating the infrastructure
+ Increased efficiency of processes
+ Strengthening of the development prospects of the airport

Light green bulb (icon)

+ Improved expertise in infrastructure expansion
+ “T-Stiel” as a continuation of the successful joint venture with Deutsche Lufthansa AG

Employees facts and figures (info gaphic)

+ Modern working environment

Dark grey tree (icon)

+ Consideration of the latest official requirements (Energy Saving Ordinance, Ecodesign Directive)
+ Construction of the “T-Stiel” extension in line with FMG’s climate objectives
+ Reduction in emissions due to the aircraft stands being close to the building

2 light grey speaking bubbles (icon)

+ Meeting the demand for improved quality in the travel experience
+ Increased appeal, new services

Digital transformation

CA

Impact on form of capital (CA)

Blue euro sign (icon)

+ New business models and potential sources of revenue
+ Reduction in operating costs and bottleneck costs
– Costs of development and implementation plus running costs

Purple airport tower (icon)

+ Added value thanks to connectivity and digitization
+ Construction of the LabCampus as a smart city

Light green bulb (icon)

+ Development and expansion of digital expertise
+ Increased level of automation
+ More effective IT support for business processes

Employees facts and figures (info gaphic)

+ Increased employer attractiveness
+ Better staff effectiveness
+ Streamlined workflows and processes
+ Mobile working options
– Less personal contact due to expanded WFH arrangements spurred by the pandemic

Dark grey tree (icon)

+ Streamlined workflows and processes
+ Lower CO2 emissions due to smart technologies 

2 light grey speaking bubbles (icon)

+ Cutting-edge experience for customers and visitors
+ Online payment systems at airport shops create incentives
+ Higher standard of travel and time at the airport

International business

CA

Impact on form of capital (CA)

Blue euro sign (icon)

+ Increased revenue and proceeds
+ Diversification of revenue
+ Good forecasting for long-term projects

Purple airport tower (icon)

+ Protecting against local site development risks

Light green bulb (icon)

+ Level of knowledge increases with every project
+ Knowledge is fed back into the Group
+ Expanded portfolio of consultancy services
+ Stronger brand value for “M” 

Employees facts and figures (info gaphic)

+ Diverse working environment
+ International environment
+ Interesting opportunities for career development, especially in the USA
+ Project work 

Dark grey tree (icon)

+ Introduction of higher environmental standards, for example in developing and emerging markets 

2 light grey speaking bubbles (icon)

+ Customers benefit from our expertise
+ Contribution to improving global aviation standards through networking

«Restart» program

CA

Impact on form of capital (CA)

Blue euro sign (icon)

+ Stabilizing the proceeds situation
+ Reducing costs
+ Safeguarding liquidity
– One-time effects due to provisions of about 80 million euros weigh on the result for 2020

Purple airport tower (icon)

+ Utilizing full infrastructure capacity 
– Construction projects that are not directly necessary postponed or halted 

Light green bulb (icon)

+ Gaining further experience with restructuring and process optimization
+ Accelerating digitization
+ Securing knowledge gained from experience when employees leave (voluntary programs)

Employees facts and figures (info gaphic)

+ Optimizing employee assignments through reorganization 
+ Numerous training opportunities, avoidance of termination for operational reasons
– Personnel capacity adjusted to lower capacity utilization

Dark grey tree (icon)

+ Despite restructuring, continuing to pursue ambitious ecological targets (especially the CO2 strategy for 2030) and anchoring these within the new Group strategy 

2 light grey speaking bubbles (icon)

+ Securing value creation effects for the long term 
+ Improving the status of the business location with the airport as a strong partner in the local area 

Sustainable supplier management

CA

Impact on form of capital (CA)

Blue euro sign (icon)

+ Steering expenditure toward promoting sustainable business

Purple airport tower (icon)

+ Development of appropriate logistics space and processes

Light green bulb (icon)

+ Growth in expertise in the purchasing department

Employees facts and figures (info gaphic)

+ Contribution to promoting fair working conditions and occupational health and safety within the supply chain

Dark grey tree (icon)

+ Increased regional purchasing and sustainable purchasing criteria
+ Shorter transportation distances, reduction in CO2 emissions through high proportion of business partners from the region

2 light grey speaking bubbles (icon)

+ Contribution to the development of fair business practice
+ Creating transparent supplier and service relationships in the region

Climate protection strategy

CA

Impact on form of capital (CA)

Blue euro sign (icon)

+ Savings due to the early implementation of measures to increase efficiency
– Expenses (that cannot be directly refinanced) 
– Investment of a total of 150 million euros by 2030

Purple airport tower (icon)

+ Expansion of the electric vehicle fleet 
+ External lighting shifted to LED by 2022 

Light green bulb (icon)

+ Pioneering role (FMG is one of the first signatories to the Net Zero Carbon Initiative)
+ Additional knowledge gained by working out suitable measures
+ Impetus for new ideas
+ Innovation award for climate-neutral drive concept

Employees facts and figures (info gaphic)

+ Increased employer attractiveness 

Dark grey tree (icon)

+ Retrofitting air conditioning reduces CO2 emissions
+ New energy concept: making the energy supply carbon-neutral by 2030 (e.g., expanding photovoltaic systems)
+ Increased environmental awareness among customers and other companies thanks to the airport’s pioneering role

2 light grey speaking bubbles (icon)

+ Better acceptance
+ Helping to meet societal and political objectives
+ Positive effect on image as a corporate citizen thanks to regional measures
+ Long-term commitment

Share this report on social media: