Target achievement and overall assessment

Year on year and in comparison with the forecast development, these performance indicators have trended as follows:

Forecast/actual comparison

 

 

2019

 

2020

 

2020

 

 

 

 

Actual

 

Forecast

 

Actual

 

 

 

 

 

 

 

 

from

 

to

 

 

 

 

 

 

 

 

 

 

%

 

%

 

 

 

 

EBT (in T€)

 

256,822

 

Decrease

 

Significant

 

-433,420

 

Achieved

CO2 reductions (in tonnes)

 

24,280

 

Decrease

 

-12.3

 

-7.3

 

8,207

 

Not achieved

Passenger experience index

 

81.84

 

Unchanged

 

0.0

 

0.0

 

78.12

 

Not achieved1

1

2020 could only use the value in the 1st quarter of 2020 as a target value for the overall satisfaction from the passenger experience index, since passenger surveys were only carried out during this period.

Earnings before taxes (EBT)

Munich Airport’s EBT in the 2020 fiscal year was impacted by the effects of the Corona pandemic. Despite drastic countermeasures in both the expense and investment categories, it was not possible to compensate for the decline in earnings.

Carbon reductions

To achieve the long-term climate protection goals, binding targets are defined annually for divisions and subsidiaries of the Group. These include stipulations regarding the implementation and recognition of efficiency measures, and special targets for the development of CO2-reducing technologies. Examples include the increased use of EC FanGrid technology in the ventilation systems of Terminal 1 and Terminal 2, and the continuous expansion of gate air curtain systems throughout the campus. Due to the sharp decline in aircraft movements caused by the Corona pandemic, the special target «PCA utilization» could not be achieved. This absolute figure had been calculated at the beginning of the year for at least 400,000 aircraft movements.

Passenger Experience Index (PEI)

In the 2020 fiscal year, Munich Airport saw a slight decrease in the satisfaction of passengers as measured by PEI compared to 2019. Munich Airport was only able to conduct passenger surveys in January, February and March in 2020. Since then, interviews have had to be suspended until further notice due to the pandemic. The lower value of overall satisfaction compared to the previous year can be explained by the fact that the Corona virus, which emerged in Europe in the first quarter of 2020, caused uncertainty among passengers at Munich Airport.

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