A responsible employer

An airport that makes an impact across the region

With its 9,625 employees (including apprentices and trainees), the Munich Airport Group is the second biggest employer at the site, after Deutsche Lufthansa AG. The neighboring Freising job center region, which also covers the Dachau, Ebersberg, and Erding districts, has one of the lowest levels of unemployment in Germany, at 2.6 percent on average, despite an increase of 0.7 percent. Across Germany, the figure rose by 0.9 percent to stand at 5.9 percent. In 2018, the airport was the source of one in four jobs liable for social security contributions in the districts of Freising and Erding. Wage levels at Munich Airport are above the average values in related sectors in the transport or services industry.

Facts and Figures

Employment costs

Employment costs (info graphic)

Diversity in the Group

Munich Airport benefits from the diversity of its employees. The company respects all of its employees, regardless of age, sex or gender, nationality, cultural background, sexual orientation, and worldview, and takes their diverse interests and needs into account. To document this commitment to its people, Munich Airport has signed on to the German Charta der Vielfalt, which promotes diversity, thereby taking a stand for a work environment free of discrimination. The «MStars» women’s network, which supports ongoing dialog among successful career women within and outside the company, and the «Queerport» LGBTQ+ initiative help to increase diversity at the airport. The Munich Airport Group also strives to continuously increase the proportion of women working on the Supervisory Board and in leadership positions.

Target for 2022
Development of measures similar to the various aspects of diversity set out in the German Charta der Vielfalt

Group management report - Proportion of female staff

charta-der-vielfalt.de/en

Munich Airport signed the German Charta der Vielfalt in 2020.

Housing for employees

FMG takes its responsibility as an employer seriously and is committed to providing housing for employees. From furnished apartments for long-term or temporary use to homes, the options include various amenities and price categories. The Group also offers 132 «serviced apartments» in the neighboring community of Hallbergmoos. The housing portfolio is currently being adjusted to reflect the current situation and expected demand.

Overall conditions under collective agreements

Flughafen München GmbH is a member of the regional public employers’ association and, as such, is bound by the TVöD collective pay scale agreement for public sector employees. FMG employees receive a company retirement provision, which is governed by the pay scale agreement and covered by the Bavarian supplementary pension fund for public sector employers. In March 2020, employees received on average 1.06 percent more in their pay packets. The term of the collective agreement expired on August 31, 2020. The results of the TVöD negotiations in the fall of 2020 were not adopted for employees of FMG and AeroGround. Instead, an emergency collective agreement for German commercial airports was signed in December with an eye to the extremely negative trends currently in place in air traffic more broadly and at Munich Airport in particular. This collective agreement applies retroactive to September 1, 2020. It stipulates that employees’ hours can be cut by six percent starting January 1, 2022. The pay raise agreed for other public sector employees has been postponed. Airport employees will not receive a raise until October 2022. The increase will be 1.4 percent, with a minimum raise of 50 euros. A special coronavirus bonus was paid in December 2020. Depending on where the employee falls on the pay scale, the amount ranged up to 800 euros.

Facts and Figures

Employees

Employees Facts & Figures (info graphic)

Focusing on family and health

The Group leadership firmly believes a family-friendly working environment promotes good performance. Moreover, much of the airport’s work in this area is focused on maintaining or improving the ability of staff to work. Additional employer benefits aimed at fostering healthy work-life balance supplement the options offered. The Corporate Health and Social Management division offers a wide array of services, ranging from occupational medicine and employee catering to advice for people living in difficult circumstances.

Protection amid the pandemic

In 2020, protecting employees against infection with the coronavirus was the top priority. FMG’s crisis management team tackled the challenges of the coronavirus pandemic through improved organization: Education, rules of conduct, options to support employees, hygiene measures, and working from home were all features of everyday working life during this reporting year. Explanatory videos, Internet FAQs, posters, handouts, and talks with managers and the health management team were just some of the ways the airport communicated with people to give its employees the best possible support and raise awareness even as hours were shortened and for those working remotely. Face masks were provided for employees, and for those with customer contact, further measures were rapidly put in place, including installation of Plexiglas walls and distance markings in the terminals.

BETSI made easy

Effective July 1, 2020, employees have significantly easier access to prevention programs offered by Deutsche Rentenversicherung (DRV). Among them is the BETSI prevention program, which aims to safeguard people’s employability with a focus on participation. DRV now bears the full costs of a stay at a preventive health center, plus travel expenses. The employer pays for leave and continues to pay the employee’s wages or salary during the initial and refresher phase. Since 2014, 163 employees have participated in the BETSI prevention program. In 2020, 13 employees completed their prevention measure, and the same number started the BETSI program in October 2020.

Back to work with occupational integration management (BEM)

Munich Airport supports all employees in getting back to work after a longer period of inability to work as part of the occupational integration management (BEM) program. This is a voluntary and confidential process for restoring, supporting, and maintaining working ability and employability. As soon as the «BEM IT System» works agreement has been coordinated between the works council and the employer, employees who need support will receive invitations to discussions in 2021.

The airport for apprentices and trainees (photo)
Even in times of crisis, the airport is a prime employer for apprentices and trainees.

Training and continuing education to safeguard the future

Commitment to the next generation

The Munich Airport Group is among the area’s largest providers of vocational training, offering eleven different formal apprenticeship and trainee tracks and dual vocational training and academic study programs. FMG received 1,189 applications for apprenticeships starting in 2020. On September 1, 2020, some 57 apprentices embarked upon their professional career at Munich Airport. Fifteen young talents chose to work toward a bachelor’s degree in five different dual study programs. That meant the Group had 287 young people enrolled in some form of formal training program as of December 31, 2020. At the same time, 49 young people completed their apprenticeships at FMG in the year under review. Even with the huge challenges posed by the elimination of in-person events and the fact that many trainers and instructors were working remotely due to the pandemic, the quality of training remained consistent in 2020, as in previous years. Technical requirements were met quickly and flexibly, and every single apprentice was offered a position afterward.

Award for outstanding training

Munich Airport was once again named the best training enterprise in the airports sector by «Focus Money» magazine. In spite of the difficulties caused by the pandemic, one of our apprentice firefighters emerged as the top of his class in Bavaria.

Worldwide partnerships with sister airports

International exchange programs promote the personal, professional, linguistic, and cultural further development and growth of skilled workers and managers, along with Munich Airport’s advancement as a company. In February 2020, four apprentices visited our partner airport in Prague with the Erasmus+ European mobility program. The other exchanges that had been planned for 2020, with Athens and Vienna, had to be canceled due to the pandemic. A new model called «blended mobility» was developed to enable extensive exchange and dialog on a hybrid virtual basis in the future. Representatives from Denver, Nagoya, Singapore, and Moscow also visited Munich in February 2020. The other visits between delegations from the sister airports that had been planned for 2020 were postponed due to the coronavirus crisis. Still, Munich Airport stayed in contact with its sister airports virtually. Special «CEO Talks» were held as a forum for dialog between CEOs, and virtual discussions at the work level gave experts a chance to work on specific topics and projects. Outgoing and incoming events are to take place again in 2021, with an adjusted format.

Facts and Figures

Sister airports

Sister airports Facts & Figures (world map)

Airport Academy: expertise in education and training

Munich Airport operates an in-house training center with just under 50 employees. The Airport Academy is a certified education provider under DIN ISO 9001:2015 and an Airports Council International (ACI) accredited training institution. As a result of the coronavirus pandemic, training measures were scaled back to the activities required by law and critical to operations. This led to a reduction to 14,660 (2019: 35,950) days of participation by Group employees and external customers in in-person events and 10,540 (2019: 12,700) participants in digital learning forms. Training in the areas of aviation and security was a special focus. The Airport Academy concentrated on digital forms of learning and teaching. In addition to implementing distance solutions via Web-based training, webinars, and virtual reality qualifications in the area of aircraft handling, a learning management solution with new functions was implemented. The plan is for the Airport Academy to move to a new building on the LabCampus premises in the first quarter of 2023.

Target for 2024
Identification of qualification required based on changing tasks

Occupational health and safety annual report
munich-airport.com/publications

munich-airport.com/academy

Occupational health and safety: firmly embedded in corporate culture

Health and safety first

Munich Airport actively works to counter health and workplace risks. There are defined indicators for systematically monitoring occupational health and safety, which are analyzed on an ongoing basis. The aim is to identify fields of action in order to be able to develop the necessary measures. In 2020, cross-Group dialog and communication and cooperation having to do with all aspects of COVID-19 were the main focus. This topic also dominated the Group-wide occupational safety and health committee meeting, which was held as a virtual year-end event in 2020 due to the coronavirus situation in December. Alongside CEO and personnel industrial relations director Jost Lammers, the executive management of the subsidiaries, managers, the occupational medicine team, the occupational health management team, and members of the works council all participated.

Joint occupational safety and health standards to guard against the coronavirus

On April 16, 2020, the German Federal Ministry of Labour and Social Affairs and the federation of German institutions for statutory accident insurance and prevention, the «Dachverband der Berufsgenossenschaften», published the new SARS-CoV-2 occupational safety and health standards. The goal was to ensure consistency in taking action to protect employees from infection with COVID-19. Since the health of employees, passengers, and visitors is paramount to Flughafen München GmbH, a special coronavirus task force was established. This team was tasked in particular with preparing for the coordinated resumption of flight operations and ensuring that necessary protective and hygiene measures were put in place. These included face covering mandates, installing protective partitions and barriers, ensuring safe distancing, and providing things like disinfectant dispensers. The crisis management, occupational safety, occupational medicine, and occupational health management teams, the works council, and the infectious disease task force of the Bavarian State Office of Health and Food Safety worked very closely together during the coronavirus crisis, coordinating the SARS-CoV-2 occupational health and safety standards in dialog with all parties.

At Munich Airport, the health of employees, passengers, and visitors is paramount.

Occupational health and safety: basic training is online

In cooperation with the Airport Academy, the Occupational Health and Safety division developed the first airport-specific Web-based training (WBT) with gamification elements over the past two years. The WBT provides comprehensive and detailed basic training, covering all the relevant foundational material having to do with occupational health and safety. It has been available online to all FMG employees since the third quarter of 2020.

Occupational health and safety (photo)
Occupational health and safety is an important factor, especially in handling operations.
Airport association ACI World (logo)
Airport association ACI World has recognized Munich Airport for its special commitment and dedication to curbing the further spread of the COVID-19 pandemic. This certificate confirms that effective health and safety measures have been put in place.

Ergonomics project for robot-based baggage loading

Aircraft ground services staff perform challenging physical activities with a demonstrably heightened risk of musculoskeletal disorders. FMG therefore conducted a survey in 2018 in collaboration with the Fraunhofer Institute on the development of a robot-based automatic baggage loading system, which would significantly reduce the physical strain of manual activities on these employees. Specific results were presented as part of a concept study in 2019. These models offer initial possible approaches for both grasping and stacking of baggage items onboard the aircraft and conveyor technology connecting to the aircraft. The next step would be a feasibility study, which would allow for physical simulation of these approaches in initial models and mockups.

Reducing mental stress

A works agreement came into effect in July 2019 at FMG to examine psychological stress at the workplace. Precise findings are to be provided by means of a scientifically validated, multi-stage screening process. Due to the effects of the coronavirus pandemic, a planned employee survey on stress within the company was postponed to 2021/2022. The goal is to use the results of the survey to identify ways to reduce employees’ psychological stress in the workplace.

Target for 2022
Identification and assessment of mental stress

Airports Council International (ACI)
An international organization, headquartered in Montreal, which represents airport operators. More than 1,900 airports in almost all of the countries in the world are ACI members, including more than 500 airports in 46 European countries.

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