Material topics

The topics that are important for Munich Airport were determined on the basis of a materiality analysis and, as part of the integration with the ACI sustainability strategy, updated, expanded and in some cases merged in 2020. The airport's management approaches are presented in accordance with the GRI standards shown in the GRI Content Index. The Group-wide materiality matrix and the sustainability program are other important elements of strategic sustainability management.

Company and management

Materiality matrix topics
GRI Standard 102-47

 

GRI Standard 103
Management
approach 103-1

 

GRI Standard 103
Management
approach 103-2

 

GRI Standard 103
Management
approach 103-3

A materiality analysis was used to identify the most important sustainability issues

 

Material internally, by business unit

 

Material outside the organization

 

 

 

 

 

AV

 

CA

 

RE

 

PA

 

 

 

 

 

 

Economic resilience

 

X

 

X

 

X

 

X

 

Politics and public authorities, suppliers and business partners, passengers and visitors, airlines, region

 

Basic principles of the Group
Strategy and management

 

Sustainability program

Corporate governance & business ethics

 

 

 

 

 

Airlines, suppliers and business partners, media, politics and public authorities, employees, passengers and visitors, associations and organizations, region

 

Compliance management system
Basic principles of the Group
Regional economy
Procurement of services: Sustainability is becoming increasingly important

 

Sustainability program
Compliance management system
Regional economy

Aviation development, safety and security

 

X

 

 

 

 

 

X

 

Passengers and visitors, airlines, suppliers and business partners, associations and organizations, region

 

Strategy and management - aviation business unit
Security (ff)

 

Sustainability program
Air traffic figures
Passenger numbers
Aircraft movements
Cargo tonnage
Traffic figures
Key figures firefighting service deployments

Digitalization

 

X

 

X

 

 

 

 

 

Passengers and visitors, suppliers and business partners, associations and organizations

 

Digital Airport

 

Sustainability program

Infrastructure development and sustainable building

 

X

 

X

 

X

 

 

 

Region, suppliers and business partners, passengers and visitors

 

Strategy and management - real estate business unit
Need-based planning and expansion
Location & expansion

 

Sustainability program
Key figures for green spaces

Customer focus and product quality

 

X

 

X

 

X

 

X

 

Politics and public authorities, suppliers and business partners, airlines, passengers and visitors, associations and organizations

 

 

 

Passenger experience index (management report)

Munich Airport holds itself to a high standard when it comes to serving its cus-tomers' needs. An assessment published by British corporate consultants Skytrax found the airport worthy of classification as a premium quality provider.

The Aviation, Commercial, and Real Estate units are responsible for ensuring the high level of services offered at Munich Airport.

The Quality and Project Management division is responsible for ensuring that key steering elements remain strongly customer oriented at the corporate level. It oversees this effort via a central dialog management system, the Passenger Experi-ence Index (PEI), Airport Service Quality (ASQ), the 5-star recertification audit, and through certified quality management.

The customer groups for Munich Airport include not just the airlines themselves, but also passengers and companies on the airport campus.

Trends in recent years, as well as goals and measures relating to customer focus, are reflect-ed in the sustainability indicators and the sustainability program.


Overland transport links and intermodality

 

X

 

X

 

X

 

 X

 

Region, passengers and visitors, politics and public authorities, suppliers and business partners, airlines

 

Strategy and management
Need-based planning and expansion
New routes to the airport
Real estate business unit (management report)
Crisis as an opportunity for change (ff)

 

Sustainability program

Off-campus growth and development of new business fields

 

 

 

 

 

 

 

X

 

Suppliers and business partners, politics and public authorities

 

Strategy and management - participations and services business unit
Munich Airport International

 

Sustainability program

Sustainable destination management and destination marketing

 

X

 

X

 

 

 

X

 

Politics and public authorities, suppliers and business partners, region, passengers and visitors, airlines

 

Crisis as an opportunity for change (ff)

 

Sustainability program

Employees and society

Materiality matrix topics
GRI Standard 102-47

 

GRI Standard 103
Management
approach 103-1

 

GRI Standard 103
Management
approach 103-2

 

GRI Standard 103
Management
approach 103-3

A materiality analysis was used to identify the most important sustainability issues

 

Material internally, by business unit

 

Material outside the organization

 

 

 

 

 

AV

 

CA

 

RE

 

PA

 

 

 

 

 

 

Dialog with social stakeholder groups

 

X

 

X

 

X

 

X

 

Airlines, suppliers and business partners, media, politics and public authorities, employees, passengers and visitors, associations and organizations, region, science and research

 

Sustainable corporate governance (ff)
Stakeholder dialog
Social engagement - reliable partnership
Airport and region

 

Sustainable corporate governance (ff)
Sustainability program
Stakeholder dialog

Occupational health and safety

 

X

 

 

 

 

 

X

 

Employees, airlines, suppliers and business partners, associations and organizations

 

 

 

Key figures occupational health and safety (LTIF)

The Occupational Health & Safety, Occupational Medicine (MediCare), and Corporate Health and Social Management divisions are primarily responsible for occupational health and safety within the Group. They work closely with the employer and the works council. This cooperation forms a solid foundation for the sustainable and systematic development of preventive measures that benefit the health and safety of employees in their daily work.

The occupational safety management system ensures that strategic projects are integrated into everyday life and develops innovative solutions and prevention approaches for this.

In addition to the continuous improvement process, the occupational safety management system aims to establish transparency and clarity with respect to legal and operational requirements as well as to behavior that promotes occupational safety.

The occupational safety policy was developed as part of the occupational safety management system that was implemented at FMG and AE in 2015. The approaches and objectives in the area of occupational health and safety apply to FMG and all subsidiaries (excluding MediCare and AeroGround Berlin). The executive management and managers operate a forward-looking preventive occupational health and safety system and introduce the measures necessary to prevent work-related accidents, injuries, and illnesses. The Occupational Health and Safety subunit provides Group-wide support to ensure that the H&S policy is implemented and followed.

MediCare division

MediCare Flughafen München Medizinisches Zentrum GmbH provides a broad range of medical services with a highly specialized team of doctors and nurses. This includes providing emergency care to passengers, visitors, and employees as well as occupational health and flight physician services. The Munich AirportClinic GmbH private clinic is operated in addition to the Airport Clinic M. Inpatient care is provided in the areas of orthopedics, surgery, and plastic surgery.

Corporate Health and Social Management

The Corporate Health and Social Management unit is an independent department within the HR division. It is responsible for implementing a standardized health management system in consideration of scientific findings and through the use of modern tools and methods.

Occupational Safety division

In addition to Flughafen München GmbH, the Occupational Safety division also oversees all subsidiaries (except for MediCare and AeroGround Berlin) as well as multiple external companies on the campus. In order to ensure compliance with the legal requirement (Occupational Safety Act) of “linking occupational safety with the management of an organization,” the senior specialist for occupational health and safety reports all health and safety issues directly to the chair of the Executive Board.

For accident reporting and analysis purposes, all relevant data is logged in the central IT system, Quentic, where it can be accessed for further evaluation. This allows FMG to derive and implement measures and verify their effectiveness, which creates meaningful accident statistics.

Process reviews are conducted as required on the basis of legal and operational requirements in order to maintain high quality in occupational health and safety and health protection. In addition, internationally recognized indicators are included in this evaluation, which permits comparisons with other international airports. Information on the lost-time incident rate will therefore also be collected in the future. Apart from the ongoing KPI-based evaluations, consultations with stakeholders (e.g., works councils and occupational medicine) provide trend-setting insight for process optimization.

Employee recruitment and retention

 

X

 

X

 

X

 

X

 

Employees, region

 

 

 

Key figures personnel

Munich Airport believes in the importance of an HR policy that focuses both on people and on the company’s performance. With this in mind, the company’s long-term personnel concept is geared toward the current business situation and corporate strategy.

Even amid the current crisis, Munich Airport operates as an attractive employer.

The Employer Marketing unit is responsible for positioning the employer brand on the applicant market and within the company. Alongside external communications, this unit has strengthened the internal perspective as part of its traditional HR marketing tasks. Embedded within a cross-unit consolidation program, reporting activities focus on employees and managers. The company continues to work on trends seen across society in recent years – such as demographic change, the shortage of skilled workers in a fiercely contested labor market, and the digital transformation – along with the cultural shifts these require within the group of companies.

The Group Training unit from the HR division is responsible for providing professional training to junior employees within the Group.

The Group Training subunit is responsible for the demand-based training portfolio of the Flughafen München GmbH. The team designs and implements new occupations that require training and dual study programs in collaboration with universities and ministries.

Trends in recent years, as well as goals and measures, are reflected in the sustainability indicators and the sustainability program.


Competency management and employee development

 

X

 

X

 

X

 

X

 

Employees, airlines, suppliers and business partners

 

 

 

Key figures personnel (training hours)

The HR Development and Executive Support unit, in its advising and conceptual function, supports the strategy as well as short-term and medium-term orientation of the company. At the same time, the long-term HR concept is geared toward current business conditions and the corporate strategy, as well as social megatrends such as demographic change, diversity, digitalization, individualization, mobility, health, and education. HR uses various tools to select and develop employees and management personnel.

Personnel development and management care also play a governance role in ensuring quality. Where appropriate, individual performance-based compensation targets are defined with level 2 senior executives.

Examples of our continuing education and development measures:

Leadership Excellence program

With its Leadership Excellence program, FMG continuously optimizes the skills of managers through a combination of voluntary sections and compulsory modules, thus ensuring an excellent leadership culture Group-wide in the medium term.

Virtual onboarding

Important sources of guidance for new employees of the FMG Group include training from colleagues and supervisors and the two-day onboarding event, which is offered virtually. It presents important information on key aspects of Munich Airport and the corporate culture that makes us who we are, all in an accessible format.

Employee meetings

The annual employee appraisal is anchored in the corporate culture in the form of a works agreement. All employees thus have the opportunity to reflect on their work activities with their manager in a confidential setting, to discuss their job performance, and, if required, to stipulate targets or work priorities and qualification measures.

With the Airport Academy, Munich Airport operates a certified, Group-owned training unit that handles personnel topics like training, coaching, and team development. Training activities shifted increasingly to virtual formats in 2020. One example is the safety management system training. In 2020, all employees of the airport completed obligatory online safety training that imparted skills geared toward improving safety in flight operations.

Trends in recent years, as well as goals and measures, are reflected in the sustainability indicators and the sustainability program.


Equal opportunity and diversity management

 

X

 

X

 

X

 

X

 

Suppliers and business partners, media, politics and public authorities, employees, passengers and visitors, associations and organizations, science and research

 

 

 

Key figures personnel

As an employer, FMG’s HR division actively accepts responsibility for its employees, and ensures equal opportunities and prospects at all levels.

When filling open positions, FMG primarily follows the principle of suitability (pursuant to Sec. 1 of the German General Equal Treatment Act (AGG). Equality is an expression of the core of our brand “Living ideas – Connecting lives” and helps us to implement the brand values of our company. In its efforts to gradually increase the share of women, the Munich Airport Group formulated individual targets per management level instead of a fixed quota. FMG possesses a great deal of expertise in the deployment and development of employees with impaired health.

Diversity remains a key field of action for Munich Airport. This is underscored by the company’s endorsement of the Charta der Vielfalt, a corporate initiative to promote diversity.

The company embraces a corporate culture that values employees in all their many facets. As one reflection of these efforts, the “queerport” diversity and LGBTQI* network was created in 2019 on the initiative of employees.

FMG also advocates diversity in its public positions. Aims include increasing the percentage of leadership positions held by women through efforts such as optimized career re-entry options, flexible work arrangements for managers, and support for qualified female employees through the creation of development measures.

FMG has a representative in the Health and Social Management department of the HR division who is responsible for representing employees in matters that affect severely disabled people and who serves as a contact person for severely disabled employees (see: SDB IX, Rehabilitation and Participation of Disabled People).

FMG provides a range of offerings to ensure equal opportunities within the company: occupational integration management, the continued employment of employees whose abilities have changed, the recruitment of people with severe disabilities, and the training of young adults whose intellectual development must be supported.

Trends in recent years, as well as goals and measures, are reflected in the sustainability indicators and the sustainability program.


Noise emissions and noise control

 

X

 

 

 

 

 

 

 

Airlines, suppliers and business partners, media, politics and public authorities, associations and organizations, region, science and research

 

Noise protection (ff)
Noise protection measurements

 

Sustainability program
Key figures noise complaints
Key figures measured noise
Key figures on distribution of operations directions

Environment and climate protection

Materiality matrix topics
GRI Standard 102-47

 

GRI Standard 103
Management
approach 103-1

 

GRI Standard 103
Management
approach 103-2

 

GRI Standard 103
Management
approach 103-3

A materiality analysis was used to identify the most important sustainability issues

 

Material internally, by business unit

 

Material outside the organization

 

 

 

 

 

AV

 

CA

 

RE

 

PA

 

 

 

 

 

 

Sustainable use of resources

 

X

 

X

 

X

 

 

 

Airlines, suppliers and business partners, media, politics and public authorities, employees, passengers and visitors, associations and organizations, region, science and research

 

Resource management (ff)

 

Sustainability program
Key waste figures
Key figures wastewater
Key figures process water extraction
Key figures de-icing agent
Key figures drinking water consumption
Water sources
Water samples
Key figures on energy consumption and emissions

Greenhouse gas (CO2) and air pollutant emissions

 

X

 

X

 

X

 

 

 

Airlines, suppliers and business partners, media, politics and public authorities, employees, passengers and visitors, associations and organizations, region, science and research

 

 

 

Key figures on energy consumption and emissions

Greenhouse gas emissions

Over the coming years and decades, climate protection will pose major challenges to the aviation industry. Here, a distinction must be made between the contribution of global air traffic and the impact of airports. There is also a difference between local and global effects. The emissions of an aircraft cause little to no local effect above an atmospheric separation layer at an altitude of about 1,000 m near the airport and its surroundings. The amount of greenhouse gases emitted by aircraft taking off and landing is therefore only determined up to this level according to the ICAO (International Civil Aviation Organization).

The new direction of the company was advanced in close cooperation between the Corporate Development and Legal, Committees, Compliance, and Environment divisions and the Technical Service division. The airport has once again significantly developed its climate-related goals to enable it to keep pace with its own targets, taking into account the fast-paced development of objectives in climate protection policy. In 2016, the Supervisory Board of Flughafen München GmbH decided to make Munich Airport CO2-neutral by 2030. To do so, Munich Airport is pursuing an environmental protection program that goes beyond legal requirements and industry standards (CDP, ACA, EMAS, aireg). There are regular checks to determine whether this goal is being achieved. This is done within the framework of Supervisory Board reporting, the use of an internal non-financial key performance indicator, and participation in independent external ratings.

The airport’s footprint is determined according to the specifications of the internationally recognized Greenhouse Gas Protocol. A database developed by FMG itself serves as the reporting, steering, and controlling tool for CO2 management.

CDP (formerly known as the Carbon Disclosure Project), an international investor initiative for the global disclosure of environmental data, has recognized Munich Airport for its hard work in the area of effective climate protection. Munich Airport received a rating of “A-” in the climate change report completed in 2020. The European airport organization ACI EUROPE awarded FMG “Level 3 – Optimization” for its Airport Carbon Accreditation following the successful reduction of CO2/greenhouse gas emissions.

Politicians and the aviation industry are intending to stabilize CO2 emissions in the air traffic industry at 2019 levels. For example, the aireg center of expertise (Aviation Initiative for Renewable Energy in Germany) and its members (FMG is a founding member) are striving to lead the German aviation industry into the biofuel era.

The Environment department is responsible for compliance with and further development of the environmental management system, which is validated by an independent environmental auditor. This system meets the international standards of DIN EN ISO 14001:2015 and the requirements of the European EMAS regulation (Regulation (EC) No. 1221/2009 (Eco-Management and Audit Scheme)).

Trends in recent years, as well as goals and measures, are reflected in the sustainability indicators and the sustainability program.


Air pollutant emissions

The quality of the air is crucial for the health and well-being of people and for nature to thrive. The preservation of air quality is one of the most important tasks of environmental protection because the air is polluted by a variety of sources (traffic, industry, agriculture, households, and many more).

Air quality requirements have become far stricter since the airport was brought into service. This is primarily due to European requirements and their transposition into national law. In order to continuously monitor the influence of airport operations on air quality, Munich Airport therefore takes extensive air quality measurements at two stationary air quality measuring stations and, since 2014, additionally with a mobile air quality measuring station. All measurements are managed by the Legal, Committees, Compliance, and Environment (RC) division in the Environment department, especially in the “Water/Soil/Air” subunit, both in terms of technical and content-related work. The measurements and their subsequent evaluation are handled by the accredited testing institute Müller-BBM GmbH, which is listed as an expert in accordance with Sec. 29b BImSchG in conjunction with the Disclosure Ordinance (41st BImSchV).

Munich Airport provides the mobile air quality measuring station voluntarily and at no charge to local communities in order to observe the local air quality directly.

The measurement parameters monitored by the stationary and mobile air quality measuring stations are selected based on the 39th BImSchV (39th Ordinance on the Implementation of the Federal Immission Control Act – Ordinance on Air Quality Standards and Emission Ceilings). Both the scope of the measurements and the measurement processes and methods used are coordinated with the State Office for the Environment. The measuring systems used comply with relevant technical guidelines and are comparable with the State Air Quality Monitoring System of Bavaria (LÜB).

These air quality results are published online in near real time in the “LuMo” tool (air quality monitoring). The measurement results are also published in monthly impact reports.

In Bavaria, the Bavarian State Office for the Environment conducts long-term studies in accordance with the requirements of the 39th BImSchV in order to monitor air quality. To ensure compliance with the 39th BImSchV emission values, governments in Bavaria prepare clean air plans where necessary. These plans, which are accessible to the public, are drafted in coordination with the Bavarian State Ministry for the Environment and Consumer Protection.

Clean air plans are to be created when exceeding emission limit values plus specified tolerance margins. If there is a danger that the emission limits specified in the 39th BImSchV will be exceeded, a plan is also created for measures to be taken in the short term. The measures must be taken against all emitters who contribute to exceeding these emission values, taking into account the principle of proportionality, in proportion to their share of responsibility. According to Sec. 30 of the 39th BImSchV, the public must be informed about air quality by relevant authorities and, in particular, about the exceeding of warning and information thresholds.

The long-term measurement results of the air quality monitoring conducted at Munich Airport did not and do not require the preparation of an air pollution control plan by relevant authorities, as the values for pollutants in the air are significantly below the specified immission limits.

Biodiversity

 

 

 

 

 

 

 

Airlines, suppliers and business partners, media, politics and public authorities, associations and organizations, region, science and research

 

Biodiversity (ff)
Nature conservation

 

Sustainability program
Key figures airport green spaces

Airports Council International (ACI)
An international organization, headquartered in Montreal, which represents airport operators. More than 1,900 airports in almost all of the countries in the world are ACI members, including more than 500 airports in 46 European countries.
Global Reporting Initiative (GRI)
An independent institution that publishes globally recognized guidelines on sustainability reporting. The GRI standards create a shared language for organizations and stakeholders that can be used to communicate and understand the economic, environmental, and social impacts of organizations. Its aim is to establish a common baseline for communication and to ensure the comparability of sustainability reports.

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