Sustainability program

The sustainability strategy of Munich Airport is made up of the core elements of «Material issues» of sustainable development, which are identified in the materiality analysis, and their implementation plan which is part of the strategic sustainability program. The sustainability program specifies the primary focus areas defined in the Strategy 2025 in terms of targets and actions throughout the Group.

The Sustainability program 2020 was expanded to include the contents of the ACI (Airports Council International)1 sustainability strategy. For this purpose, the «Material issues » of FMG were merged with the focus areas of ACI. Existing topics have been updated, expanded and in some cases combined2. FMG’s sustainability strategy contributes to the United Nations Sustainable Development Goals. The holistic understanding of sustainability is expressed in concrete terms through the application of a Balanced Business Model, which integrates the three perspectives of sustainability: economy, ecology and social issues. The strategic sustainability program is updated and the achievement of the targets is also evaluated

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Balanced Business Model

 

Greater consideration of non-financial key figures

 

Implementation concept for the identification and regular recording of control-relevant non-financial key figures

 

2022

 

15%

 

8

 

 

Stronger implementation of relevant non-financial KPIs in the existing management tools of Group controlling (e.g. reporting)

 

2022

 

10%

 

 

Optimized comparability of non-financial and key financial figures

 

Development or application of methods for calculating/measuring non-financial and financial KPI values

 

Ongoing

 

Ongoing

 

 

Updating the Group strategy

 

Converting the Strategy 2030 into an implementation roadmap including the quantification of measures (KPIs)

 

Ongoing

 

Ongoing

 

1 Sustainability Strategy for Airports for download: https://bit.ly/3elwr9q

2The published materiality matrix is based on the terms used in the 2019 strategic program.

Economic resilience

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Economic Development

 

Streamlining the organizational structure

 

Implementation of various organizational projects to create more efficient and crisis-adapted organizational structures

 

2021

 

30%

 

8

 

Reduction in personnel costs in the Group

 

Reduction in overtime and reduced working hours (until end of 2021) and emergency collective agreement

 

2023

 

50%

 

 

Adjustment of personnel capacity to lower personnel requirements

 

Develop highly socially responsible measures, such as early retirement schemes or volunteer program

 

2021

 

40%

 

Corporate governance and business ethics

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Human Rights, Values & Ethics, Sustainable Supply Chain

 

Examination of human rights issues as part of the national action plan for business and human rights

 

Completion of risk analysis and process definition, implementation of individual measures and initialization of others (e.g. raising awareness levels)

 

2022 (extended)

 

80%

 

8,
12

 

Identification of the role of the airport in dealing with human rights issues

 

Analysis: Awareness-raising measures among the workforce, e.g. regarding human trafficking

 

2022

 

0%

 

 

Creation of a Code of Conduct

 

Review of compliance guidelines and creation of a Code of Conduct

 

2022

 

0%

 

 

 

Implementation concept for the integration of the Code of Conduct and the measures from risk management in the purchasing guideline and the purchase-to-pay process

 

2022

 

10%

 

 

Transparent communication regarding supply and service relationships in the region

 

Inform suppliers/service providers (e.g. through information events for potential suppliers from the region)

 

Ongoing

 

Ongoing

 

 

 

Recording and publishing details of FMG sales in the region

 

Ongoing

 

Ongoing

 

 

Integration of sustainability issues in risk management

 

Introduction of systematic processes for the specific identification, prioritization and management of non-financial opportunities and risks (e.g. climate-related risks)

 

Ongoing

 

Ongoing

 

Aviation development, safety and security

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Economic Development, Quality of Service & Passenger Experience

 

Ensuring smooth and efficient air traffic

 

Provision of aviation infrastructure to safely handle traffic and ensure traffic growth and participation in research activities within the airport consortium «SEAC 2020»

 

Ongoing

 

Ongoing

 

3,
8,
9

 

 

Further development of the Airport Community App, which provides relevant information in digital form for all target groups operating at the campus (e.g. airlines, airport, authorities, handlers)

 

Ongoing

 

Ongoing

 

 

 

Use of the current lower traffic figures to carry out renovation work on the runways in the most resource-efficient way possible and with the least possible disruption of air traffic

 

2021

 

25%

 

 

Further development and digitalization of passenger flow management

 

Best possible use of the current IT infrastructure to ensure efficient passenger flow management

 

2024

 

20%

 

 

Best possible control of the overall airport system

 

Provision of an Airport Operations Plan (as a KPI dashboard) within the scope of the SESAR deployment

 

2021

 

35%

 

 

Permanent safeguarding of Munich as an aviation location

 

Sustainable reconstruction of air traffic at the location after the Corona crisis and safeguarding the hub function to maintain connectivity for the Munich economic region

 

Ongoing

 

Ongoing

 

 

 

Efficient use of resources and further development of the site along the SESAR guidelines

 

Ongoing

 

Ongoing

 

 

 

Support of the Fraunhofer Institute in a study on the impact of the Corona pandemic on air traffic

 

2020

 

100%

 

 

Ensuring safety management and fulfillment of EASA compliance

 

Continuous improvement of safety and EASA compliance through the operation of a safety management system

 

Ongoing

 

Ongoing

 

 

Reduction in the rate of bird strikes

 

Prevention of potential bird strikes through professional biotope management (for example, through an adapted mowing concept)

 

Ongoing

 

Ongoing

 

Digitalization

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Quality of Service & Passenger Experience

 

Implementation of digital products for end customers

 

Development of new digital products, services (e.g. further development of Passngr app and WiFi portal)

 

Ongoing

 

Ongoing

 

9

 

Further development of digitalization – channel and customer-focused

 

Development of a better understanding of customer requirements (B2C, B2B and B2E) for the creation of digital products and services

 

2023

 

25%

 

 

 

Ongoing development of digital channels to make the flow of information for customers and employees more secure and efficient

 

2022

 

10%

 

 

Acceleration of maintenance processes and optimization of travel times

 

Complete digitization of the troubleshooting, repair and maintenance of the technical systems on campus including the use of digital end devices

 

2023

 

25%

 

 

Prevention of media discontinuity and inefficiency through conversion to digital processes

 

Development of an integrated solution for mapping workflows including interfaces to existing systems in order to ensure faster throughput times, fewer errors and reduced manual effort when processing tasks

 

2025

 

5%

 

 

Easier use and faster exchange of data available in the Group

 

Establishment of a group-wide data management system in order to make numerous data sources usable in a quality-assured manner and in compliance with the legal framework for current and future use cases (data analysis, machine learning, fast prototypes)

 

2025

 

5%

 

 

Digitalization of the working environment

 

Adaptation of the IT landscape to the needs of international mobility, collaboration with international customers at international locations and digitalization of business processes

 

2021

 

60%

 

Infrastructure development and sustainable building

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Material Resources

 

Implementation of energy-efficient and sustainable building

 

Certification of selected sites according to the standards of the German Sustainable Building Council (DGNB), construction of selected buildings according to the Gold Standard

 

Ongoing

 

Ongoing

 

11

 

 

Implementation of life cycle cost analysis for new buildings using Legep Software

 

2026

 

0%

 

 

 

Creation of a database of measures with a high savings potential

 

2026

 

0%

 

 

Demand-oriented and economic development of the airport property

 

Commissioning of the West 0 traffic junction

 

2020

 

100%

 

 

 

Procurement of affordable living space for employees in coordination with the municipalities of the region

 

2025

 

50%
(suspended due to Corona)

 

 

 

Development of AirSite West and the northern development zone

 

2021

 

98%

 

 

 

Further development of the urban development concept and implementation of the LabCampus construction measures (e.g. Airport Academy)

 

Ongoing

 

Ongoing

 

Customer focus and product quality

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Quality of Service & Passenger Experience

 

Ensuring the necessary quality and efficiency at the Munich Airport site

 

Further development, operation and monitoring of the Group-wide continuous improvement process (passenger satisfaction data, ASQ, dialog management, etc.)

 

Ongoing

 

Ongoing

 

3,
4,
9,
12

 

 

Continuing and developing the quality and service offensive (5-star program)

 

Ongoing

 

Ongoing

 

 

 

Improved occupancy of space and streamlining and optimization of the center management portfolio

 

Ongoing

 

Ongoing

 

 

 

Stronger integration of sustainability criteria in the selection of potential tenants

 

Ongoing

 

Ongoing

 

 

 

Uniform service training on campus, development of customized workshops to optimize «Service and Hospitality».

 

Ongoing

 

Ongoing

 

 

Provision of systems and technologies for safeguarding operations as well as future traffic development

 

Design and realization of new technologies for passenger information

 

2022 (extended)

 

35%
(suspended due to Corona)

 

 

Stronger integration of sustainability in the field of advertising

 

Use of sustainable materials for the production of advertising space as well as regional production (reduce shipping), use of air-filtering advertising space on giant posters, reuse and recycling of transparencies and tarpaulins as well as carbon offsetting as part of the product range

 

Ongoing

 

Ongoing

 

 

 

Reduction of waste products through greater use of digital advertising space, taking into account the high energy standard of digital advertising media

 

Ongoing

 

Ongoing

 

 

Sustainable product range for customers

 

Introduction of a license plate recognition system (especially at approaches), advancement of contact-free payment and possibility of credit card payment at parking garage entrances and exits

 

Ongoing

 

Ongoing

 

 

 

Expansion of sustainable services in the airport's portfolio of products and services

 

2022

 

5%
(suspended due to Corona)

 

 

Implementation of stricter health standards in quality management

 

Successful participation in ACI Airport Health Accreditation

 

2020

 

100%

 

 

 

Integration of optimized hygiene measures (e.g. on-site checks) in the ongoing improvement process

 

Ongoing

 

Ongoing

 

Landside access and intermodality

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Intermodality

 

Medium-term improvement of rail access

 

Erdinger Ringschluss: Completion of first subproject – Munich Airport tunnel

 

2021

 

90%

 

9,
11

 

 

Erdinger Ringschluss: Completion of second subproject – construction of section up to Schwaigerloh

 

2025

 

30%

 

 

 

Need-based support for the ABS 38 project (Munich-Mühldorf-Freilassing-Salzburg expansion), including the Walpertskirchener Spange subproject, to be expedited in accordance with needs

 

Ongoing

 

Ongoing

 

 

 

Improving interregional rail connections by developing an expanded ÜFEX concept for Munich Airport

 

Ongoing

 

Ongoing

 

 

 

Analysis of the possibilities of integrating Munich Airport into the synchronized German railway timetable

 

2022

 

40%

 

 

Smart campus mobility

 

Establishment of structures to create a networked campus-mobility

 

Ongoing

 

Ongoing

 

 

 

Provision of areas for autonomous parking in order to save time, optimize parking spaces and shorten travel times

 

Ongoing

 

Ongoing

 

 

 

Reduction of CO2 emissions from vehicles through optimized traffic routing including optimized parking space utilization

 

Ongoing

 

Ongoing

 

Off-campus growth and development of new business fields

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Economic Development

 

Process optimization

 

Standardization and optimization of process flows, development of process management and implementation of quality assurance measures

 

2022

 

50%

 

8

 

Development and support of innovations

 

Driving forward innovation by supporting all Group units in market research and trend monitoring, evaluation and selection, as well as initiation and implementation of ideas

 

Ongoing

 

Ongoing

 

 

Development of a strategic position on innovative air transport modes

 

Strategic positioning and support for the creation of the legal framework for drones and autonomous aircraft

 

Ongoing

 

Ongoing

 

 

Strategic portfolio expansion

 

Post-merger integration of amd.sigma GmbH

 

2020

 

100%

 

 

 

Establishment of a research and development unit including new business development

 

2020

 

100%

 

 

Expanded market access

 

Evaluation and establishment of regional offices and decentralized project/operating sites

 

2022

 

50%

 

Sustainable destination management and marketing

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Sustainable Destination

 

Development of a Sustainable Destination Action Plan for ACI Europe

 

Scientific preparation of the topic and final definition of a Sustainable Destination Action Plan

 

2020

 

100%

 

8,
12,
17

 

Reduction of print products (paper and printing)

 

Introduction of digital destination information (QR code), elimination of the analog information stands in Terminal 1

 

2022

 

25%

 

 

Development and strengthening of sustainable partnerships

 

Expansion of bilateral cooperation with tourism partners who deal intensively with the topic of sustainability

 

Ongoing

 

Ongoing

 

 

 

Raising awareness among tourism partners on the subject of sustainability

 

Ongoing

 

Ongoing

 

 

Raising awareness through sustainable social media activities

 

Introduction of sustainable tourism providers; contribution to equalization of tourism forms through promotion of lesser-known attractions; increased storytelling of sustainable topics, e.g. through brand ambassadors of Munich Tourism and Bavarian Tourism Marketing

 

Ongoing

 

Ongoing

 

Responsible use of resources

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Material Resources, Water

 

Establishment and further development of environmental management

 

Control of Group-wide environmental management in accordance with EMAS and DIN EN ISO 14001 requirements (including in the areas of noise and noise control, water, soil, air, nature, species and climate protection) including recertification

 

Ongoing

 

Ongoing

 

6,
12

 

Promotion of the circular economy

 

Business case: uncovering the potential of materials that can be reused or recycled according to the circular economy and that enable savings

 

2022

 

90%

 

 

Plastic reduction

 

Development of a Group-wide concept for reducing the use of disposable plastics

 

2022

 

5%

 

 

Responsible use of drinking water

 

Increased use of service water instead of drinking water through the construction of service water wells

 

2025

 

35%

 

Greenhouse gas (CO2) and air pollutant emissions

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Climate Change (Adaptation/Mitigation),
Local Air Quality

 

Carbon-neutrality by 2030

 

Use of air curtains to reduce heat losses

 

Ongoing

 

Ongoing

 

7,
12,
13

 

 

Improving energy efficiency in existing stock

 

2025

 

50%

 

 

 

Conversion of the exterior lighting and apron lighting to LED technology

 

2022

 

85%

 

 

 

Continuation of the reduction of pollutants and further expansion of the zero-emission vehicle fleet

 

Ongoing

 

Ongoing

 

 

 

Green IT: Construction of a new Group data center taking into account CO2 neutrality

 

2023 (extended)

 

30%

 

 

 

Equipment of all building-related positions in Terminal 1 with pre-conditioned air systems (PCA systems)

 

2024

 

10%

 

 

 

Baggage handling system: continuous, gradual replacement of old motors with newer, more efficient motors to reduce energy consumption

 

Ongoing

 

Ongoing

 

 

Using renewable energy

 

Procurement of green electricity for customers in Scope 3

 

2020

 

100%

 

 

 

Expansion of photovoltaic systems on roof surfaces of buildings at the airport campus

 

2022 (extended)

 

50%
(suspended due to Corona)

 

 

 

Further development of the renewable energy concept 2030 for energy supply based on renewable energy within the CO2 Strategy (with the goal «Net Zero MUC 2050»)

 

2022

 

80%

 

 

Implementation of climate protection measures with cooperation partners

 

Introduction of sustainable aviation fuels («ReFuelEU Aviation»)

 

2021

 

80%

 

 

 

Advancement of the «Joint-Venture Biogas Plant» project

 

2024

 

5%

 

 

«Net Zero MUC 2050»

 

Development of a «Net Zero MUC 2050» concept based on the ACI's Net Zero Carbon Initiative

 

2022 (extended)

 

35%
(suspended due to Corona)

 

Biodiversity

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Biodiversity

 

Improving the communication of biodiversity measures

 

Implementation of «Public Concept Environment,» e.g. reports on mobile measurement campaigns (noise and air) or participation in BayernTourNatur and Münchner Nacht der Umwelt (Munich Night of the Environment)

 

Ongoing

 

Ongoing

 

15

 

Raise awareness of internal and external stakeholders regarding the issue of wildlife trafficking

 

Collaboration with external stakeholders on campus to develop a wildlife trafficking awareness campaign

 

2022

 

0%

 

Dialog with social interest groups

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Noise & Quality of Life in Local Communities

 

Further development of the communication strategy

 

Implementation of a dialog-oriented concept for communicating FMG's strategic realignment

 

2022

 

15%

 

17

 

 

Target-group-specific communication, e.g. through media relations, social media and internal communication channels

 

Ongoing

 

Ongoing

 

 

 

Communication priorities: holistic sustainability and CO2 neutrality

 

Ongoing

 

Ongoing

 

 

 

Adaptation of existing dialog formats to the changed framework conditions due to the pandemic (use of digital platforms or hybrid formats)

 

Ongoing

 

Ongoing

 

 

Exchange and cooperation with national and international interest groups in the aviation industry to help shape political framework conditions

 

Lobbying with the German Airports Association (ADV), the German Aviation Association (BDL) and Airports Council International (ACI Europe)

 

Ongoing

 

Ongoing

 

 

 

Regular publication of policy letters

 

Ongoing

 

Ongoing

 

 

 

Organization and implementation of parliamentary evenings in digital format

 

Ongoing

 

Ongoing

 

 

Continuation of the regional dialog

 

Holding talks with local politicians and stakeholders in the airport region

 

Ongoing

 

Ongoing

 

 

 

Continuation of established, regional dialog platforms (e.g. neighborhood advisory council and airport forum)

 

Ongoing

 

Ongoing

 

 

Promotion of a partnership-based location development

 

Comprehensive and early information for regional stakeholders about planned development projects at the airport as well as implementation of joint projects between the airport and the region with a win-win character

 

Ongoing

 

Ongoing

 

 

Acceptance of social responsibility in the region

 

Fulfillment of existing sponsorship agreements (in the areas of sports, social affairs, culture, education and nature), review of new project requests based on FMG sponsorship principles and continuation of intensive dialog with sponsoring partners

 

Ongoing

 

Ongoing

 

Occupational health and safety

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Employee Experience & Engagement

 

Use of automation processes to optimize occupational safety

 

Robotics: Development of a concept for the automation of processes in the ground handling service, in cooperation with the Fraunhofer Institut

 

2022 (extended)

 

25%

 

3

 

Integration of occupational health and safety into management processes

 

Implementation of additional key figures relevant to management and the design of new reporting processes

 

2022 (extended)

 

60%

 

 

Maintaining the employability of personnel

 

Occupational health care, healthy workplace models and ergonomics consulting, expansion of musculoskeletal program, Health Lounge AeroGround model project

 

Ongoing

 

Ongoing

 

 

 

Restoring the employability of personnel with long-term illnesses

 

Ongoing

 

Ongoing

 

 

 

Redesign of the cafeteria and continuous improvement of the employee catering system

 

Ongoing

 

Ongoing

 

 

Identification and assessment of mental health

 

Determination of mental stress and definition of suitable measures to reduce it

 

2022

 

20%

 

 

Improvement of occupational safety

 

Implementation of a project to raise awareness of behavioral occupational safety

 

2024

 

10%

 

 

 

Procurement of security guard and operational clothing with reduced thermal load

 

2022

 

35%

 

Employee recruitment and retention

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Employee Experience & Engagement

 

Improving the employer image internally (employee retention) and externally (employer marketing)

 

Improving specific, internal communication

 

Ongoing

 

Ongoing

 

8,
9,
12

 

 

Maintain competitive employment conditions, e.g. by creating modern workplaces

 

Ongoing

 

Ongoing

 

 

 

Use of new formats in HR marketing, for example better addressing of candidates and target group-specific recruitment campaigns

 

Ongoing

 

Ongoing

 

 

Improve employee satisfaction

 

Conducting employee surveys (ES), identification of optimization potential and implementation of improvement measures

 

Ongoing

 

Ongoing

 

 

 

Analysis: possibility of shorter time intervals between ESs, in the best case carrying out digital ESs

 

Ongoing

 

Ongoing

 

 

Employee awareness for integration of sustainability in the workplace

 

Promotion of sustainable behavior among the workforce (e.g. formation of car pools or use of local public transport, reduction of paper consumption, waste separation)

 

Ongoing

 

Ongoing

 

 

Better organization and marketing of idea management

 

Use of a digital platform on which Group employees can make suggestions for improvements in all areas of the company

 

Ongoing

 

Ongoing

 

Skills management and employee development

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Economic Development

 

Ensuring excellent leadership

 

Development and implementation of training modules on the subject of «Leadership in crisis»

 

2022

 

40%

 

4,
9

 

 

Development of new training models for the Leadership Excellence Program

 

Ongoing

 

Ongoing

 

 

Preparation of qualification and development plans

 

Identification of qualification required based on changing tasks

 

2024

 

10%

 

 

Qualitative and quantitative matching of employee requirements

 

Creation of trainee programs and contemporary, needs-based vocational training

 

Ongoing

 

Ongoing

 

 

Restructuring of the Group's in-house training center

 

Redesign of the Airport Academy on the AirSite West grounds

 

2021

 

65%

 

Equal opportunity and diversity management

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Employee Experience & Engagement

 

Establishment of diversity management

 

Development of measures similar to the various aspects of diversity set out in the Diversity Charter

 

2022

 

10%

 

4,
5,
8

 

 

Equal participation of men and women in management positions in the Munich Airport Group as defined in the objectives of the Group management report

 

2024

 

25%

 

 

Future program: Demographics

 

Medium-term management of future personnel requirements and definition of suitable measures, taking into account potential from digitization and process optimization, in order to remain successful and efficient in spite of employee departures

 

Ongoing

 

Ongoing

 

 

 

Support for inter-generational knowledge transfer and continuing education opportunities for employees

 

Ongoing

 

Ongoing

 

Noise emissions and noise control

ACI focus area

 

Target

 

Measure

 

Measure ends

 

Status

 

SDG

Noise & Quality of Life in Local Communities

 

Reduction of pollution from air traffic

 

Design and subsequent development of noise control strategies (active noise control, flight procedures, e.g. CDA, flight routes, landing fees, passive noise control, noise control programs)

 

Ongoing

 

Ongoing

 

3

 

 

Monitoring the noise reduction plan of the government of Upper Bavaria while protecting FMG's interests

 

2022

 

10%

 

 

 

Increase in noise and emissions charges under the new Charging Framework Regulation as an incentive to modernize the fleet

 

2021

 

10%

 

 

Monitoring of aircraft noise

 

Aircraft noise monitoring using innovative technology and associated communications

 

Ongoing

 

Ongoing

 

Airports Council International (ACI)
An international organization, headquartered in Montreal, which represents airport operators. More than 1,900 airports in almost all of the countries in the world are ACI members, including more than 500 airports in 46 European countries.

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